Privacy Policy

Website: https://junglehomepench.com/
Last Updated: 7 November 2026

1. Introduction

Welcome to WelcomHeritage Jungle Home Pench Resort & Spa.

At Jungle Home Pench, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, booking channels, advertisements and other communication platforms.

This Privacy Policy explains how we collect, use, store, process and protect your personal information when you visit our website or interact with our services.

By accessing our website or submitting your information through our enquiry forms, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

A. Personal Information

Full name
Mobile number and WhatsApp number
Email address
City, state and country
Contact details provided through enquiry forms

B. Booking and Travel Information

Check-in and check-out dates
Number of guests
Room preferences
Booking requirements
Special requests and preferences
Corporate booking and event requirements

C. Corporate Enquiry Information

Company or organisation name
Designation
Business email address
Corporate event requirements
Group booking details
Conference, meeting and team-building requirements

D. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Website pages visited
Referral sources
Date, time and duration of website visits

3. How We Use Your Information

We collect and use your information for legitimate business purposes, including:

Responding to room booking enquiries.
Providing information about accommodation, packages and resort facilities.
Processing reservation and booking requests.
Handling corporate enquiries, conferences and group bookings.
Sharing quotations and customised hospitality packages.
Communicating booking confirmations and updates.
Providing customer support.
Improving website performance and user experience.
Understanding visitor behaviour and marketing performance.
Sending promotional offers, seasonal packages and resort updates where permitted.
Preventing fraudulent activities and maintaining website security.

4. Marketing and Advertising

Jungle Home Pench may use digital advertising and analytics platforms to promote its hospitality services and understand advertising performance.

These platforms may include:

Google Ads
Google Analytics 4 (GA4)
Google Tag Manager
Meta Ads (Facebook and Instagram)
LinkedIn Ads
Other advertising and remarketing platforms, where applicable.

These platforms may use cookies, tracking technologies and similar tools to measure advertising effectiveness, understand website traffic and deliver relevant advertisements.

We do not authorise advertising platforms to use your information for purposes beyond their applicable services and permissions.

You may manage applicable cookie and advertising preferences through your browser or the relevant platform settings.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and visitor experience.

Cookies may help us:

Remember website preferences.
Understand visitor interactions.
Analyse website traffic.
Measure marketing campaign performance.
Improve website functionality.
Support relevant advertising activities.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionalities.

Where required, we will seek consent before using non-essential cookies and tracking technologies.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

However, we may share relevant information with trusted service providers when necessary to operate our business and provide services.

These may include:

Hotel reservation and booking service providers.
Payment gateway providers.
Website hosting and technical service providers.
Customer relationship management (CRM) platforms.
Communication and email service providers.
Digital advertising and analytics platforms.
Business partners involved in fulfilling your booking or service request.

We may also disclose information when required by applicable law, regulatory authorities, legal proceedings or government requests.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, alteration or loss.

Access to personal information is restricted to authorised personnel and service providers who require the information to perform their responsibilities.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:

Responding to enquiries.
Managing reservations and guest services.
Maintaining business and transaction records.
Complying with applicable legal and regulatory requirements.
Resolving disputes and preventing fraudulent activities.

When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal retention requirements.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent for processing where consent is the applicable legal basis.
Opt out of promotional and marketing communications.
Raise concerns or submit complaints regarding the handling of your personal information.

To exercise these rights, please contact us using the details provided below.

You may unsubscribe from promotional emails using the unsubscribe option provided in the communication or contact us directly.

10. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, social media channels and payment services.

These external websites operate independently and may have their own privacy policies and terms of use.

Jungle Home Pench is not responsible for the privacy practices, security or content of third-party websites. We encourage visitors to review their respective privacy policies before sharing personal information.

11. Children’s Privacy

Our website and services are intended for general audiences, including families.

We do not knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are legally required.

Where information relating to a child is necessary for a family reservation or guest service, it should be provided by the parent or lawful guardian in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology or applicable legal requirements.

Any changes will be published on this page with an updated revision date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

WelcomHeritage Jungle Home Pench Resort & Spa

Website: https://junglehomepench.com/

Location: Turiya Gate, Pench National Park, Madhya Pradesh, India.

Phone:
+91 9960736664
+91 9923746664
+91 9923506664

Email: [Insert Official Resort Email Address]

Privacy Enquiries: Please mention “Privacy Policy Request” in the subject line of your email.